We are a small company, and we want to ensure that your experience with us is pleasurable. We try our best to accommodate our customers and are as flexible as we are able to when it comes to returns depending on the item. As such, our return policy differs across categories.



All rubber stamps with imprint messages (including Quote Stamps and Thumbstamps) are made to order and are non-refundable and non-exchangable. 

You can cancel a custom order at any point until the design is approved and/or put into production by emailing info@wmscoink.com. We will gladly issue a store credit, at this time we do not offer refunds. If we have begun working on your imprint design a $15 cancellation fee per stamp/design will be deducted from your credit to cover the cost of creating your imprint design. 

In the event Wms&Co. is responsible for an error on an imprint, a new one will be supplied that meets your original specifications. Please email info@wmscoink.com to initiate an exchange.



All special order, drop ship, and limited edition items (including Skagerak,  Morgan Peck, Frama, Grandmont Street/Julia Finlayson and SSB2) are final sale. Personal items, such as essential oils, creams, lotions, soaps, etc. are final sale. We will replace damaged items with like goods. 

All items on sale, or purchased with a discount code, are final sale. 



We hope you will always be completely satisfied with your order, however if you are not, we will gladly issue a store credit within 14 days of delivery. At this time we do not offer refunds or exchanges.

All items on sale, or purchased with a discount code, are final sale. 

Shipping fees for returned items are the responsibility of the customer. Any items damaged during the return process will be the customer's responsibility, unless insured. 


All returns and exchanges must be initiated no later than 14 days after delivery, as recorded by the shipping company.

Please email us at info@wmscoink.com with a listing of items you would like to return/exhange to receive a Return Authorization number. The RA# should be visible on the outside of the return packaging. 

Our goods ship from two different warehouses, each item must be returned to the warehouse it came from. When we send you the RMA we will let you know the return address. Returns sent to the wrong warehouse will not be credited or returned to sender.

All goods must be unused, in pristine condition, and with original packaging (including boxes, cello bags, unopened shrinkwrap, inserts and paperwork etc) with a copy of your receipt. Items sent back that are used, damaged or not in re-salable condition will not be returned to the purchaser or refunded; please check your items carefully prior to shipping to make sure they meet our returns policy.

If we accept your return, you will receive a store credit code, less any shipping costs and fees, via email within 5 days of return receipt. We will use the email on the original order to send a credit code, please let us know if we should use a different email. 

Please note that we do not accept liability for shipping loss or damage to returned goods. Wms&Co. will not refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.



Damages or missing items must be reported via email within 48 hours of delivery. Please send photos of the outer carton, a photo showing the inner packaging materials, as well as several images of the damaged item. For fragile items (anything ceramic, including Morgan Peck, Yuta Segawa, and Grandmont Street) a replacement will ONLY be offered if you have chosen Shipping Protection insurance at checkout.

We offer shipping protection (insurance) for all our products at checkout, which offers easy and fast replacement for lost, damaged or stolen packages. If a customer declines Shipping Protection and a package is shown by the carrier as delivered then Wms&Co. will not send a replacement product or further track down the package. Wms&Co. offer Shipping Protection as a service, 100% of the funds collected at checkout go to the insurer. Claims for damaged merchandise or packages marked "delivered" yet not received must be made no longer than 48 hours days after “delivery date”. 

If you have not chosen Shipping Protection at checkout (it will be listed on your receipt), then you will need to file a claim with the carrier. We take responsibility for shipping your order correctly, but not for its time with the carrier or after delivery to your address.