All rubber stamps are made to order and are non-refundable and non-exchangable. This includes rubber stamps sold with a gift voucher.
You can cancel a custom order at any point until the design is approved and/or put into production by emailing firstname.lastname@example.org. A $15 cancellation fee will be deducted from your refund to cover the cost of typesetting your custom design.
In the event Wms&Co. is responsible for an error on an imprint, a new one will be supplied that meets your original specifications.